At Flipstuck, we respect your privacy and are committed to protecting your personal information. By accessing or using our website or purchasing our digital products, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you create an account, purchase a product, enrol in a course, contact us or otherwise use our services.
Information you provide may include:
- Name
- Email address
- Phone number
- Billing information
- Account information
- Course enrolment and purchase information
- Messages or information sent to customer support
Information collected automatically
When you access our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Approximate location based on IP address
- Referral source
- Date and time of website visits
- Website interaction and usage information
2. How We Use Your Information
We may use information collected through Flipstuck for purposes including:
- Processing purchases and providing access to digital products.
- Creating and managing your account.
- Providing access to purchased courses, lessons, downloads or other digital content.
- Sending purchase confirmations, receipts and important transactional communications.
- Providing customer support.
- Preventing fraud, abuse and unauthorized access.
- Maintaining and improving our website and services.
- Understanding how customers use our website.
- Sending promotional communications where you have consented or where otherwise permitted by law.
- Complying with legal, tax, accounting and regulatory obligations.
3. Payment Information
Payments for products offered through Flipstuck may be processed through independent third-party payment gateways or payment service providers.
Payment information required to complete your transaction may be collected and processed directly by the applicable payment provider in accordance with its own privacy policy and security practices.
Flipstuck may receive transaction-related information such as:
- Transaction ID
- Payment status
- Amount paid
- Date of payment
- Payment method category
Important: Unless specifically required for a legitimate business or legal purpose, Flipstuck does not intend to directly store complete debit card, credit card, UPI PIN, CVV or banking credentials.
4. Cookies and Tracking Technologies
Flipstuck may use cookies, pixels, analytics technologies and similar tools to operate and improve the website.
These technologies may be used to:
- Keep users logged in
- Remember preferences
- Understand website usage
- Measure website and advertising performance
- Detect technical issues
- Prevent fraudulent activity
- Show relevant advertising where permitted
You may be able to disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
5. How We Share Your Information
We do not sell your personal information as a business model.
We may share limited information with service providers when reasonably necessary to operate Flipstuck, including:
- Payment processors
- Website hosting providers
- Email delivery providers
- Analytics providers
- Advertising and measurement platforms
- Cloud infrastructure providers
- Customer support tools
- Fraud-prevention and security providers
Information may also be disclosed where reasonably necessary to comply with applicable law, legal proceedings, government requests, enforce our agreements or protect Flipstuck, our customers or others from fraud or harm.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing purchased products, maintaining business records, preventing fraud, resolving disputes and complying with legal, tax or accounting requirements.
Different categories of information may be retained for different periods depending on why the information was collected and any applicable legal requirements.
7. Security of Your Information
We use reasonable administrative, technical and organisational measures intended to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.
However, no online service, website, database or electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your login credentials and passwords confidential.
8. Your Privacy Rights
Depending on applicable law and your circumstances, you may have rights relating to your personal information.
These may include the ability to:
- Request information about personal data processed about you.
- Request correction or updating of inaccurate information.
- Request deletion or erasure of personal information where applicable.
- Withdraw consent where processing is based on consent, subject to applicable legal requirements.
- Raise a grievance regarding the processing of your personal information.
- Exercise other rights available under applicable data-protection laws.
To submit a privacy-related request, contact us using the contact information provided below.
We may need to verify your identity before processing certain privacy requests.
9. Children's Privacy
Flipstuck's products and services are generally intended for users who are capable of legally entering into transactions or whose use is supervised or authorised by a parent or legal guardian where required by applicable law.
Where applicable law requires parental or guardian consent for processing children's personal information, we expect such consent to be obtained before the child uses the relevant service.
If you believe a child has provided personal information to us contrary to applicable law, please contact us.
10. Third-Party Websites and Services
Flipstuck may contain links to third-party websites, applications, payment services or other external platforms.
We do not control the privacy practices of independent third parties. When you leave Flipstuck or use a third-party service, the privacy policy of that provider may apply.
We encourage you to review the privacy policies of any third-party services you use.
11. International Data Processing
Some service providers used by Flipstuck may operate infrastructure or process information in countries other than the country in which you live.
Where personal information is processed or transferred internationally, we will seek to handle such processing in accordance with applicable data-protection requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or applicable legal requirements.
When this Privacy Policy is updated, the revised version will be posted on this page and the "Last Updated" date may be changed accordingly.
We encourage you to periodically review this page to stay informed about our privacy practices.
13. Contact and Privacy Grievances
If you have any questions, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us. Email: mail2bongguy@gmail.com & Ph - +91 7031139797